Privacy Policy
Your privacy matters to us. Here's how we protect and handle your personal information when you use sirelvantoqira's 3D lighting and texture design platform.
Last Updated: March 15, 2025 | Effective Date: March 15, 2025
Information We Collect
When you engage with sirelvantoqira's 3D lighting and texture design platform, we collect several types of information to provide you with the best possible learning experience and platform functionality.
Personal Information: We collect information you provide directly to us, including your name, email address, phone number, and billing information when you register for our learning programs or contact us for support. This also includes any profile information you choose to share, such as your experience level in 3D design and areas of interest.
- Account registration details and profile information
- Payment and billing information for course enrollments
- Communication records when you contact our support team
- Project submissions and portfolio materials you upload
- Feedback and survey responses about our programs
Technical Information: We automatically collect certain technical data when you visit our website or use our platform. This includes your IP address, browser type, device information, operating system, and how you interact with our content. We use this information to improve our platform's performance and user experience.
We also collect usage analytics to understand which features are most valuable to our students and where we can make improvements. This might include time spent on different sections, completion rates for learning modules, and technical performance metrics.
How We Use Your Information
The information we collect serves several important purposes in delivering our 3D lighting and texture design education platform effectively and securely.
Educational Services: Your personal information helps us provide personalized learning experiences, track your progress through our programs, and offer relevant feedback on your 3D design projects. We use this data to customize course recommendations and ensure you're getting the most suitable content for your skill level.
We never sell your personal information to third parties or use it for purposes unrelated to your sirelvantoqira learning experience.
- Delivering course content and tracking learning progress
- Processing payments and managing your account
- Providing technical support and customer service
- Sending important updates about your enrolled programs
- Improving our platform based on usage patterns and feedback
- Maintaining security and preventing fraudulent activity
Communications: We use your contact information to send you important updates about your courses, technical announcements, and occasionally, information about new programs that align with your interests. You can control these communications through your account settings.
For our Australian-based operations, we ensure all data processing complies with local privacy regulations while maintaining the high standards our international students expect from our platform.
Data Sharing and Third Parties
sirelvantoqira takes a conservative approach to data sharing. We only share your information in specific, limited circumstances that directly support your learning experience or are required by law.
Service Providers: We work with trusted third-party providers who help us deliver our platform services. This includes payment processors for course fees, cloud hosting providers for platform infrastructure, and email service providers for course communications. These partners are contractually bound to protect your information and can only use it for the specific services they provide to us.
- Payment processing companies for secure transaction handling
- Cloud storage providers for platform infrastructure and data backup
- Email service providers for course communications and updates
- Analytics services to help us understand platform performance
- Customer support tools to provide better assistance
Legal Requirements: In rare cases, we may need to share information to comply with legal obligations, protect our rights, or ensure the safety of our community. This might include responding to court orders, preventing fraud, or addressing security threats.
We will never share your personal information for marketing purposes or sell your data to companies looking to promote their products to you.
If sirelvantoqira were ever involved in a business transition like a merger or acquisition, your information would be transferred only under the same privacy protections outlined in this policy.
Your Privacy Rights
You have significant control over your personal information and how it's used within the sirelvantoqira platform. Understanding these rights helps you make informed decisions about your privacy.
Access and Updates: You can access and modify most of your personal information directly through your account dashboard. This includes updating your contact details, adjusting communication preferences, and managing your learning profile information.
- Request a complete copy of all data we have about you
- Correct any inaccurate or outdated information in your profile
- Delete your account and associated data (subject to certain limitations)
- Opt out of non-essential communications while keeping important course updates
- Export your project data and learning progress records
- Request that we stop processing your data for specific purposes
Data Deletion: If you decide to leave the sirelvantoqira platform, you can request deletion of your personal information. We'll remove your data within 30 days, though we may retain some information if required by law or necessary for legitimate business purposes, such as preventing fraud or resolving disputes.
To exercise any of these rights, simply contact our privacy team at info@sirelvantoqira.sbs or use the privacy controls in your account settings.
For our Australian users, these rights align with the Privacy Act 1988, and we're committed to responding to your requests promptly and thoroughly. International users receive the same level of privacy protection regardless of their location.
Data Security and Protection
Protecting your information is fundamental to everything we do at sirelvantoqira. We've implemented comprehensive security measures that protect your data both in transit and at rest.
Technical Safeguards: All data transmission between your device and our servers uses industry-standard encryption protocols. Your account information is stored using advanced encryption methods, and access to our systems is strictly controlled through multi-factor authentication and regular security audits.
- SSL/TLS encryption for all data transmission
- Advanced encryption for stored personal information
- Regular security assessments and penetration testing
- Strict access controls limiting who can view your data
- Continuous monitoring for suspicious activity
- Regular data backups with encrypted storage
Operational Security: Our team receives regular privacy and security training, and we maintain strict policies about data access and handling. Only employees who need access to perform their job functions can view personal information, and all access is logged and monitored.
While we implement robust security measures, no system is completely immune to threats. We continuously update our security practices to address emerging risks.
In the unlikely event of a security incident that affects your personal information, we'll notify you promptly and take immediate steps to secure your data and prevent further exposure.
Data Retention and International Transfers
We retain your personal information only as long as necessary to provide our services and comply with legal obligations. Different types of information have different retention periods based on their purpose and legal requirements.
Retention Periods: Account information is retained while your account is active and for up to two years after closure to handle any potential issues or questions. Learning progress and project data are kept for the duration of your enrollment plus one additional year to support transcript requests and certification verification.
- Active account data: Retained while account is active
- Course completion records: Retained for 7 years for certification purposes
- Payment information: Retained for 7 years as required by Australian tax law
- Support communications: Retained for 3 years for quality assurance
- Marketing preferences: Retained until you change them or close your account
International Data Transfers: As a platform serving students globally, some of your information may be processed or stored in countries outside Australia. When this happens, we ensure these transfers meet strict privacy standards equivalent to Australian requirements.
All international data transfers are protected by appropriate safeguards, including contractual protections and adequacy decisions where applicable.
Our primary data processing occurs within Australia, but some cloud services and support functions may involve international transfers to countries with adequate privacy protections, such as the United States and European Union member states.
Cookies and Tracking Technologies
sirelvantoqira uses cookies and similar technologies to enhance your platform experience, remember your preferences, and understand how our services are being used. You have control over how these technologies interact with your browsing experience.
Essential Cookies: Some cookies are necessary for basic platform functionality, such as keeping you logged in during your session and remembering your course progress. These cookies don't collect personal information beyond what's necessary for the platform to work properly.
- Session cookies to maintain your login status
- Preference cookies to remember your settings and choices
- Security cookies to detect fraudulent activity
- Performance cookies to monitor platform functionality
- Analytics cookies to understand how students use our platform
Managing Cookie Preferences: You can control cookie settings through your browser preferences or our cookie management tool available in your account settings. Keep in mind that disabling certain cookies might affect platform functionality or your user experience.
We don't use cookies for advertising or tracking your activity across other websites. Our focus is purely on improving your sirelvantoqira learning experience.
We occasionally use analytics tools to understand platform usage patterns and identify areas for improvement. This information is always aggregated and anonymized, helping us make data-driven decisions about platform enhancements without compromising individual privacy.
Children's Privacy and Special Considerations
sirelvantoqira is designed for adult learners and professionals seeking to develop 3D lighting and texture design skills. We do not knowingly collect personal information from children under 13 years of age, and our platform is not intended for use by minors without appropriate supervision.
Age Verification: During registration, we ask users to confirm they are at least 18 years old or have parental consent to use educational platforms. If we discover that a child under 13 has provided personal information without parental consent, we will delete that information promptly.
- Platform registration requires age confirmation
- Parental consent required for users under 18
- Special handling procedures for any minor's information
- Additional privacy protections for student project data
- Clear guidelines for educational institution partnerships
Educational Institution Partnerships: When working with schools or universities, we establish clear agreements about student data handling that provide additional protections beyond our standard privacy practices. These partnerships include specific consent processes and enhanced data security measures.
Parents or guardians who believe their child has provided information to sirelvantoqira can contact us immediately for assistance in removing that information.
We recognize that educational data requires special care, and we're committed to maintaining the highest standards of privacy protection for all learners, regardless of age or educational context.
Updates to This Privacy Policy
Privacy practices and legal requirements evolve over time, and we may need to update this policy to reflect changes in our services, technology, or applicable laws. We're committed to keeping you informed about any significant changes to how we handle your personal information.
Notification Process: When we make material changes to this privacy policy, we'll notify you through multiple channels including email notification to your registered address, prominent notices on our platform, and updates to this page with clear change summaries.
- Email notifications for significant policy changes
- Platform notifications when you next log in
- Detailed change summaries on our website
- 30-day advance notice for major policy updates
- Opportunity to review changes before they take effect
Your Continued Use: By continuing to use sirelvantoqira after policy updates take effect, you indicate acceptance of the revised terms. If you disagree with changes, you can close your account before the effective date, and we'll honor the previous policy terms for any data deletion requests.
We maintain archived versions of previous privacy policies so you can review what terms applied during different periods of your platform use.
Minor updates, such as contact information changes or clarifications that don't affect data handling practices, may be made without advance notice, though we'll still update the "Last Modified" date at the top of this policy.